Terms and conditions

Terms and conditions

sparklemonde.com

Sparklemonde.com's services are made available to you based on the below terms and conditions.
Sparklemonde.com is the trading name of the company of SPARK LE MONDE LTD. SPARK LE MONDE LTD is a company incorporated in Hungary, EU. EU VAT number: HU26276766, company registration number: 01-09-321571, official address: 1024 Budapest Lövőház utca 20/b 4/2.
 
You do not need to register to place an order. In order to place an order you have to fill in the necessary information fields regarding your: email address, name, shipping address, phone number and payment details. We also recommend to sign up to our newsletter in order to receive information about the newest arrivals and discounts.
All orders are subject to acceptance and availability, and items in your shopping basket are not reserved and may be purchased by other customers.
We offer products for sale that are in stock and available to dispatch immadiatey from our warehouse.
 
You can pay your order in HUF-EUR-USD-GBP directly through our website using the secure payment method provided by Stripe or PayPal. We accept Visa, Mastercard, American Express and Maestro cards and you can also pay with ApplePay. Our base prices are set in HUF and we use the actual Exchange rates to calculate and show the prices in EUR, GBP and USD. You may chose which currency you want to pay.
 

If you order from the EU, UK, USA or any other countries in the world we can only accept online payments made through our website, in this case cash on delivery is not accepted.

You can pay your order in EUR, USD, GBP or HUF directly through our website using the secure payment methods.

Shipping

Since all our products are on stock in are warehouse in Budapest the shipping time is only between 2-5 business days for all EU and international orders. 

You can place an order from anywhere in the world. We fulfill the international shipping orders with DHL or FedEx. We ship all our products from Budapest, Hungary, EU.

EU shipping costs: Below HUF 50 000 (aprx 140 EUR or 125 GBP) order value the cost of shipping to other EU countries is HUF 3 000 (aprx 9 EUR, or 7 GBP), while above that threshold, the shipping is free.
Internatioanl shipping costs:
  • Below HUF 50 000 (aprx. 140 EUR, or 165 USD) order value the cost of the international shipping is HUF 9.900 (aprx 30 EUR, or 34 USD)
  • Between HUF 50 000 and HUF 100.000 (aprx. between 140 - 280 EUR, or 165 - 330 USD) order value the cost of the international shipping is HUF 4.900 (aprx 15 EUR, or 17 USD)
  • Above HUF 100.000 (aprx. above 280 EUR, or 330 USD) the international shipping is free.
Outside the European Union product prices displayed are exclusive of all local taxes and duties that may be due. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to; payment of these is necessary to release your order from customs on arrival. As we are unable to advise the amount this may be.

We ship every order for free if you order to Hungary. 

Return policy

You have 30 days to return the product in the same condition that you received them. For more information please visit the Shipping and return information. You might also visit us in our store and we take care of the return there.

We always do our best to process refunds as soon as possible, however, it may take up to 8 business days from the moment we receive your returned goods. You will receive your refund the way you made your original payment.

If you have and doubts or you encounter an issue in relation to our services, please do not hesitate to contact us via our e-mail address: spark@spark-le-monde.com.

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